All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number and we will look into it for you.
We do not accept returns for our PWR CBD Roll On or PWR Tinctures once opened. If the item is unused and in it’s original condition, we will accept the return up to 15 days after delivery. We will refund you for the items returned minus the shipping costs. We do not provide return labels.
In the event that your order arrives damaged in any way, please email us soon as possible at firstname.lastname@example.org with your order number and a photo of the items condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at email@example.com